WE DO NOT SELL ONNO PADDLES
ANY MORE
If you are considering
purchasing an ONNO paddle directly from the manufacturer: "The Paddleshop,"
you should be aware of the following:
Carefully read the "Buyer
Beware" comments in the FAQ section of "The (ONNO) Paddleshop" web site under:
" WHATABOUTWARRANTY?"
This will give you an idea about the integrity of Patrick Cooley,
the person behind ONNO Paddles. Patrick had obviously represented to his former dealers, that the paddles that we purchased from
him would be covered under his warranty. We sold them to our customers under
the assumption that this warranty would be honored.
Then later, Patrick decided
that he was going to focus on his more profitable, direct-to-consumer sales. The only dealers he has continued to supply are two Southern California kayak shops. After terminating all other
dealer relationships, he posted the notice on his web site indicating that
he will not continue to honor the warranty that had previously been offered
on any ONNO paddles that had been sold by his former
dealers. While he attempts
to excuse himself
by asserting that:
his former dealers behavior was somehow inappropriate and that "family comes
first" I do not understand how his family responsibilities should allow
him to justify ignoring his obligation to fulfill the
warranty on his paddles.